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Frequently Asked Questions
What AED stands for with each item price?
AED stands for Arab Emirates Dirhams, is the Currency of United Arab Emirates.
Which countries are you covering currently?
For detail, please visit "Delivery destinations" section in left side of page.
Can I make an order if my country is not enlisted in registration form?
Yes you can Place an order(If your country is not in above one) but during registration you have to select any country (NOT UAE), proceed your order and email us on order@cellcamshop.com, by providing the correct country name and address. What are Shipping Charges if I want to recieve my products in UAE?
Shipping Charges for UAE are 19(AED) Arab Emirates Dirhams What are shipping charges for outside of UAE?
For products shipped outside of UAE (to any country) are charged standard 125 AED per 1 kg.
Does all products are new or used & 2nd hand products?
All Products are New, we dont deal with 2nd hand products.
How Can I pay?
There are multiple methods to pay online , please visit "Payment Options" section on left side of this page
What about CASH ON DELIVERY(COD) service, do you provide COD?
Yes, we provide COD service for UAE only.
I dont have a credit card and living outside of UAE, still i want to purchase some products from cellcamshop, How can i proceed?
You can still place an order online paying cash by Bank or Western Union, for further detail email to order@cellcamshop.com
What about the Warranty?
We are covering local UAE warranty only. On some specified products we cover international warranty.
How I can register?
You can register with cellcamshop.com by filling a simple form, for registeration click here..
I forgot my user name or Password how can i retrieve?
If you have forgotten your user name or password you can retrieve it easily, to retrieve your identity click here..
What about the Duty Tax?
You must have to pay Duty Tax at your end(according to the tax rate of the specified country where the item is recieved) if the goods are sent outside of UAE.
If you have still any question feel free to contact us at order@cellcamshop.com
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